Our support structure offers the highest levels of specialist support to meet the needs of our customers and employees.
We are firmly committed to the ongoing investment in our support structure and strongly believe that this will ensure our business meets its commitment for service excellence, profitability and Growth. We support our clients and our staff with the following supervisory and support functions to ensure that they receive the ultimate in protection.
Security Managers oversee Magnum’ service delivery model at each and every site in our portfolio, and take overall responsibility for the security program. They are a mobile resource and their sole purpose is to support our Security Guards in the field, so that we are always exceeding our client’s expectations.
Shift Supervisors work during the hours when Site Supervisors are not on duty to ensure there is a continuity of supervision and support
Patrolling Supervisors respond to incidents and problems that may occur at customers sites, and assist the on-site Security Guards and Supervisors in bringing the incident to a positive conclusion.
Site Supervisors lead the security program at each site they are assigned to and ensure that all Security Guards deliver an extraordinary service.
Working out of our Operation Centres they ensure that the full weight of Magnum Security’s supervisory and support resources are directed towards your facility. Operational Supervisors also deal with short notice staffing requirements that may come up, such as additional Officer requirements during emergency situations.